Shipping policy

Shipping Policy

Thank you for shopping with Balkan Store! Every item is made to order, which means your purchase is printed especially for you before it's shipped.

Processing Time

All products are made to order.

Processing time: 2–5 business days
During holidays or high-demand periods, processing may take a little longer.

Shipping Times

Estimated delivery times after production:

🇪🇺 European Union: 3–7 business days
🇬🇧 United Kingdom: 3–7 business days
🇺🇸 United States: 3–7 business days
🌍 Other international destinations: 7–20 business days

Please note that these are estimates and may vary due to customs, weather, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on:

Your destination
The products in your order

You will always see the shipping cost before completing your purchase.

Multiple Items

If your order contains multiple products, they may be shipped separately depending on where they are produced. You won't be charged extra shipping because of this.

Customs & Import Duties

International customers may be responsible for customs duties, taxes, or import fees charged by their local authorities. These charges are not included in the product or shipping price.

Lost or Delayed Packages

If your order hasn't arrived within the estimated delivery window, please contact us. We'll work with the shipping carrier to investigate and find the best solution.